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Free on the NHSNHS Pharmacy First at Aqua Pharmacy
See our pharmacist instead of your GP for seven common conditions. We can assess you and, where needed, supply prescription medicine on the NHS.
Free NHS service · 7 conditions
Sinusitis and sore throatEarache (ages 1 to 17)Infected insect bites and impetigoShinglesUncomplicated urinary tract infections in women
Contact the pharmacyHow Pharmacy First works
Tell us your symptoms
Book online, walk in, or be referred by your GP practice or NHS 111.
Private assessment
Our pharmacist talks with you and checks your symptoms in the consultation room.
Treatment if needed
Where it is right for you, we supply medicine, including some prescription-only medicines.
Referred if needed
If you need to see a GP or another service, we tell you and arrange the next step.
Before your appointment
Note when your symptoms started- Bring a list of your medicines
- Tell us about any allergies
Afterwards
- Take any medicine as directed
- Contact us if symptoms do not improve
- Seek urgent help if you get worse
Is this service right for you?
Pharmacy First is not for emergencies. If you have severe symptoms, chest pain or difficulty breathing, call 999. For urgent advice, contact NHS 111.
NHS Pharmacy First FAQs
Everything you need to know before you book.
Which conditions does Pharmacy First cover?
Sinusitis, sore throat, earache (ages 1 to 17), infected insect bites, impetigo, shingles and uncomplicated urinary tract infections in women aged 16 to 64.
Is it really free?
Yes. Pharmacy First is an NHS service. Normal NHS prescription charges apply to any medicine unless you are exempt.
Do I need an appointment?
You can book online, walk in, or be referred by your GP practice or NHS 111.
What if the pharmacist cannot treat me?
We explain why and refer you to your GP or the right service.
Can children use the service?
Yes, for some conditions, such as earache in children aged 1 to 17. Age limits apply to each condition.